Business Process Outsourcing
BPO is growing here in the Philippines. As we say, "CSR (Customer Service Representative)", everyone already know what are the functions and roles of it. Philippines is not the only country which holds the throne with the largest BPO. Some countries like India, Malaysia and many more are trying their best to make it grow like Philippines'.
The reporters explained the different parts of BPO and how it differs on KPO. Although BPO is growing and is known to be more successful, BPO is more demanding somehow.
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