SMART Money
Okay, this post doesn't involve any endorsement or promotions, just my personal experience. 😏
So, first things first, we have to choose between SMART Money and GCash which and where will be getting our cards. So, we chose SMART Money because they said it's hassle free and easy. Good thing is that SMART Money's issuing bank is BDO, which is also my debit card's. Although at first, I had worries on how and when will I get my card. The Rep told us that we can get the card within 2-3 days. And after that time they gave, we really got our cards. But before that, we made sure that we can get our cards ASAP. So we chose randomized cards rather than the personalized ones. Personalized cards may take weeks before you can get them.
LAZADA
So I was a little bit excited because the only way I can purchase the product I desired is through LAZADA. So, last Mar. 6, 2015, I ordered it immediately after depositing the approximate amount to my SMART Money account. This is prior to the task we were given for our midterms replacing the written exam.
So, I waited 4-6 days. I noticed that the product is shipping and still neutral, no updates or anything. So on the 5th day, I tried to follow up on LAZADA how come I haven't received any updates regarding my ordered product. They immediately replied to my e-mail, exchanged replies, and they called after that day. So, it wasn't really fully shipped all this time. So I had the assumption that you need to ask for a complaint before they'll confirm the purchase. However, on Mar. 12, 2015, I received the updates that the product is fully shipped through LEX, LAZADA's own courier. I checked my e-mail and Lazada account and it really was updated process by process. So, on Mar. 13, 2015, I was really surprised that my product is yet to be delivered. And voila! Around afternoon, I received my order and don't have to worry about anything else.
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